Product Manager (Vans)

Ключевые навыки

Dostavista.global - one of the biggest and most technologically advanced players in the global same-day delivery market. We deliver unparalleled convenience to businesses and people, all the while creating millions of self-managed courier jobs. Our couriers, like modern taxi drivers, work via mobile apps on their own schedule. Over two million students, security guards, waiters, retirees, etc.. use Dostavista to make a living or supplement their income. Since launch, we’ve grown to hundreds of thousands of active customers in 10 countries, 800 employees and tens of millions of dollars in revenue.

Our focus now is on delivery by walk and motorbike couriers. At the same time, we have an option of delivering cargo by vans in Russia. It shows good results in terms of margin, and we see a high potential for further growth in this market segment, so we decided that its time to launch delivery by vans in all ten of our countries.

The mission of the Vans Product Manager is to make delivery by vans a scalable and fast-growing globally. You will be managing key development processes and will be responsible for improving drivers’ and clients’ user experience on the platform.

At first, you will have to make it easy to launch delivery by vans in every country. After launch in every country, you will focus on growth of deliveries, drivers base and our margin. You will manage development tasks and operational processes which will improve users experience and unit economics. Also you will communicate closely with country teams to provide support for operations and gain important insights. You will work within the Courier Product Team with several product managers, backend and mobile developers, and a product designer.

Responsibilities

• Make delivery by vans launchable product in all countries
• Improve LTV of existing customers and work on ways to engage new ones
• Increasing drivers base together with acquisition team
• Management of operational support (research problems, suggest better ways of solving them, performance control)
• Management of communications with couriers and clients
• Control pricing
• Improving drivers’ user experience within the courier product

Requirements

• 2-3 years experience as Product Manager\Product Analyst
• Good understanding of product development and marketing processes
• SQL knowledge
• Data-informed decision making
• Strong attention to detail
• Clear communication and perfect writing skills
• Good spoken and written English

Expected outcomes

• Van delivery is launched in all 10 countries
• Defined and evolving vision and roadmap for truck product development
• Prioritized and up-do date backlog
• Double digit contribution to GMV from van orders after 1 year of operation

What do we offer

• Ability to work remotely (both partially and completely);
• Equipment for work: laptop, additional monitor, headset, and so on;
• Flexible schedule: we work at a convenient time, the main thing is to be in touch during the main working hours;
• Horizontal structure without strict subordination and bureaucracy;
• Official employment and salary;
• The annual indexation of salaries and the feedback from the head;
• Education: own library, paid courses and conferences