Pre-sales Engineer (IT)

Ключевые навыки

CT Software is a subsidiary company of Customertimes Corp. with the goal to improve field sales experience. We build native Salesforce applications that help companies engage their customers. Our applications go beyond technology. They provide operational insights that allow companies to increase their revenue and outlast the competition.

We believe that continuous collaboration between customers and partners produces solutions that drive results. This is why we work closely with organizations all over the world: to develop adaptable, impactful applications that help our customers excel.

Our stack of native Salesforce applications is tailored to the Consumer Health, Pharmaceutical, and CPG industries with a focus on helping companies engage their customers and increase their revenue.

Job Description:

We are looking for a Pre-sales Engineer to join the Value Engineering department within the CT Software.

The Value Engineering team stands at the forefront of creating and showcasing the value of our products to potential and existing clients. Working closely together with the Sales and the Product Development teams, the goal of the department is to show the value of our products to support the Sales Cycle, design and develop demo tools, liaise with clients and partners alike, collect business and technical requirements to develop tailored demos, and many more challenging and exciting tasks.

As a Pre-sales Engineer at CT Software, you will become an expert in the Consumer Health, Pharmaceutical, and CPG industries in the space of mobile solutions and Salesforce, be at the forefront of acquiring clients and become the key external and internal contact in generating value through the CT Software products.

Essential Job Duties:

• Build & maintain customer and partner relationships as a trusted adviser.
• Sales Cycle support:
  • business and technical requirements gathering for tailored demos;
  • finding the best use of our products for the given requirements;
  • demo system preparation;
  • presentation preparation;
  • demo presentation with the Sales team.
• Work with developers, architects, & other consultants to design and implement demo tools.
• Configure Salesforce and CT products: custom fields, validation rules, page layouts & list views, workflows & approvals, custom metadata, etc.
• Investigation of Salesforce and CT Product innovations.

Qualifications:

• Bachelor's degree required, ideally in Information Technology or Business Informatics.
• 1+ years of experience in an analyst/consultant role for Salesforce or other CRM (Microsoft Dynamics, SAP, Siebel, 1C, Pega, Zoho, Bitrix, etc.).
• Ability to implement and demo CRM solutions, including gathering requirements, configurations, presenting with the Sales team, etc.
• Knowledge of relational databases such as SQL, plus a firm understanding of the principles of database-building.
• Experience in clarifying business requirements and transforming them into technical requirements is a must-have.
• Knowledge of pharmaceutical and retail business processes is a plus.
• Excellent client relation skills.
• Ability to work with a wide range of types of companies & various levels of people within those organizations.
• Advanced English level is a must.

We offer:

Professional growth:

• Immersion in the most innovative technologies
• A strong team of supportive high-professional managers,
• Individual career development plan; be a part of a growing department
• Internal and external professional education,
• English and French language courses
• Referral program for the employees
• Young, strong, and friendly team of excellent professionals

Social package:

• Competitive compensation depending on experience and skillset,
• Flexible working hours in schedule 5/2,
• Voluntary Medical insurance,
• Vacation 31 days
• Corporate sport activities and discounts on sport,
• Ergonomic working places, enjoyable working environment, convenient geographical location of the office (now remote)