End-User Support Coordinator

* Temporary contract for the period of maternity leave of the current employee

You will be responsible for:

• Contact center coordination and control
• Communication with customers as Tier 2
• End-user claims handling
• Communication with European support team
• Provide necessary reports regarding end-user support

What We Ask:

We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.

Requirements:

• Higher education
• Preferably experience in call-center or in technical support
• English – upper intermediate
• Grammatical correctness
• High level of communication skills, customer-focused, high tolerance for stress, accuracy.

We Offer:

• Official competitive salary
• Lunch allowance
• Medical insurance
• Corporate mobile phone
• Comfortable office in the center of Moscow (Kurskaya metro station).

Company Strapline:

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s strong, ambitious and considerate, where people do great things together. You can expect the exceptional and achieve the exceptional, with the world's best imaging company.